1. How long does the shipping take?
2. Can I track my order?
3. What are the shipping cost?
4. What payment methods do you have?
5. How can I return a product?
6. What are the cost of returning a product?
7. How long does a refund take?
8. Can I request my favorite artist?
Didn't find your question? contact us , we respond as quickly as possible!
1. How long does the shipping take?
Inside The Netherlands: 2-3 business days*.
Inside the EU: 5-12 business days.
Outside the EU: 7-18 business days.
2. Can I track my order?
Yes, as soon as we ship your order you'll receive a track & trace-code**.
3. What are the shipping cost?
Inside The Netherlands we don't calculate any shipping cost!
The shipping cost outside The Netherlands vary per country, you can calculate them in the shopping cart.
4. What payment methods do you have?
You can find a overview of all of our payment methods here.
5. How can I return a product?
You can return products by filling in our return form.
6. What are the cost of returning a product?
You only pay for the cost of returning the product to us.
7. How long does a refund take?
Your money will be refunded to your account within 14 days after we receive the product.
8. Can I request my favorite artist?
Yes, you can do so by filling in this form.
* Excl. 13x18cm, this can take up to 5 business days.
** Excl. 13x18cm, this is send as letter post.
